Account deletion
Delete Account and Data — CardScanR: TCG Card Scanner
When the CardScanR deletion Edge Function is deployed and enabled, signed-in users will be able to complete account deletion from inside the app (Settings → privacy / account deletion controls). Until that path is live, use the hosted instructions and email request below. Email to cardscanr.dev@gmail.com remains a monitored fallback at all times.
1. Identify the app and your account
This deletion process applies to CardScanR: TCG Card Scanner, Android package com.cardscanr.app.
To identify your account, use the email address shown in CardScanR after sign-in (Google or email/password). Include that address in any deletion request so we can locate the correct auth user.
2. Ways to request deletion
- In the app — Open Settings → Data & privacy → Privacy & Security (or the equivalent deletion entry). Select Request account deletion to open these instructions, or use Sign in and delete when that in-app control is available with the live Edge Function.
- This page — Follow the email steps below (no website login required).
- Support email — Write to cardscanr.dev@gmail.com.
Settings → Account offers Sign out only. Sign out does not delete your CardScanR account and does not remove local collection data from the device.
3. Email request (monitored fallback)
Email cardscanr.dev@gmail.com to request deletion of your CardScanR account and associated cloud data. You do not need to sign in to this website.
A static HTML form without a working backend is intentionally not provided. Requesting deletion by email does not erase your account instantly; verified requests are processed by the operator.
4. What to include
- The email address on your CardScanR account
- Whether you signed in with Google or email/password
- The phrase “CardScanR account deletion request”
- App version from Settings → About (helpful, not mandatory)
- Any other detail needed to locate the account
Do not email passwords, payment card numbers, or one-time codes.
5. Identity verification
We may ask you to confirm control of the account email (for example by replying from that address or completing a confirmation step). We will not process deletion requests we cannot reasonably verify.
6. What is deleted
Subject to verification, a deletion request is intended to remove:
- Authentication account
- Cloud profile
- Customer collection items stored in the cloud (opt-in sync metadata)
- Binders and binder memberships stored server-side
- Sync preferences, operations, and checkpoints
- Feedback or beta-program records associated with the account, where present
Collection sync does not store your card photographs; there are no camera photo uploads to delete from sync storage.
7. What may be retained
- Local device data — Inventory, caches, and preferences may remain on the device until you clear app storage or uninstall CardScanR.
- Backups and logs — Infrastructure providers may retain backups or operational logs for a limited period.
- Legal holds — Information may be retained if required by law.
- Aggregated / de-identified operational metrics — If any exist, they are not used to identify your account.
8. Processing time
We aim to complete verified deletion requests within 30 days of identity confirmation. Complex cases or provider delays may take longer; we will reply if we need more information. In-app deletion via the Edge Function (when live) is intended to complete sooner for the signed-in user, with email remaining available if that path fails.
9. Irreversible action
Account and cloud data deletion may be irreversible. Export any collection data you need before requesting deletion.
10. Related pages
Privacy Policy · Terms of Use · Support · Data deletion URL alias